Support & Feedback
Where can I give general feedback about the app?
Last Updated: 06/30/2025We’d love to hear your thoughts. You can send general feedback through the app, website chat, or by emailing us at support@wholster.app — whichever works best for you.
How do I report a bug or technical issue?
Last Updated: 06/30/2025You can report bugs through the in-app Feedback tool, via our website chat, or by emailing support@wholster.app. If it’s something you can reproduce, a short video is incredibly helpful and helps us fix the issue faster.
Can I suggest a new feature or improvement?
Last Updated: 06/30/2025Yes! User suggestions are at the heart of our development process. When you submit feedback or propose a feature, rest assured it is taken seriously. Our team reviews and prioritizes suggestions based on their impact, ensuring Wholster continually evolves to meet the dynamic needs of our user community. Submissions can be made in the app’s...
How long does it take to hear back from support?
Last Updated: 06/30/2025We typically respond on our website within a few minutes. For app issues, we make all attempts to resolve most within 24 hours, and often much faster. Our team is dedicated to helping you resolve any issues as quickly as possible. We pride ourselves in offering many ways to reach us and quick response times.
How do I submit a support ticket?
Last Updated: 06/30/2025You can submit a ticket directly in the app by going to the main menu and selecting Feedback. You can also reach out via the chat feature on our website or email us at support@wholster.app. For phone support, please first reach out to our chat to schedule. We will do our best to speak with...