You can submit a ticket directly in the app by going to the main menu and selecting Feedback. You can also reach out via the chat feature on our website or email us at support@wholster.app.
For phone support, please first reach out to our chat to schedule. We will do our best to speak with you same day.
How do I submit a support ticket?
< 1 min read
WordPress database error: [You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ')) AND p.post_type = 'docs' AND tt.taxonomy = 'doc_category' AND tt.term_id IN (' at line 1]SELECT p.ID FROM wp_vf9n44a5_posts AS p INNER JOIN wp_vf9n44a5_term_relationships AS tr ON p.ID = tr.object_id INNER JOIN wp_vf9n44a5_term_taxonomy AS tt ON tr.term_taxonomy_id = tt.term_taxonomy_id WHERE p.ID = '0' AND p.ID < 3948)) AND p.post_type = 'docs' AND tt.taxonomy = 'doc_category' AND tt.term_id IN (138) AND p.ID NOT IN ( SELECT tr.object_id FROM wp_vf9n44a5_term_relationships tr LEFT JOIN wp_vf9n44a5_term_taxonomy tt ON (tr.term_taxonomy_id = tt.term_taxonomy_id) WHERE tt.term_id IN (0) ) AND p.post_status = 'publish' ORDER BY p.post_date DESC, p.ID DESC LIMIT 1 /* From [wholster.app/help/how-do-i-submit-a-support-ticket/] in [/nas/content/live/wholsterapp/wp-content/plugins/betterdocs/views/templates/parts/navigation.php:12] */
WordPress database error: [You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ')) AND p.post_type = 'docs' AND tt.taxonomy = 'doc_category' AND tt.term_id IN (' at line 1]SELECT p.ID FROM wp_vf9n44a5_posts AS p INNER JOIN wp_vf9n44a5_term_relationships AS tr ON p.ID = tr.object_id INNER JOIN wp_vf9n44a5_term_taxonomy AS tt ON tr.term_taxonomy_id = tt.term_taxonomy_id WHERE p.ID = '3949' AND p.ID > 3948)) AND p.post_type = 'docs' AND tt.taxonomy = 'doc_category' AND tt.term_id IN (138) AND p.ID NOT IN ( SELECT tr.object_id FROM wp_vf9n44a5_term_relationships tr LEFT JOIN wp_vf9n44a5_term_taxonomy tt ON (tr.term_taxonomy_id = tt.term_taxonomy_id) WHERE tt.term_id IN (0) ) AND p.post_status = 'publish' ORDER BY p.post_date ASC, p.ID ASC LIMIT 1 /* From [wholster.app/help/how-do-i-submit-a-support-ticket/] in [/nas/content/live/wholsterapp/wp-content/plugins/betterdocs/views/templates/parts/navigation.php:20] */