Support & Policies
How do I contact Wholster Support or report a problem?
Last Updated: 09/06/2026If you need help with Wholster or run into a problem, you can contact the team through supported in-app and web channels. When reporting a problem Include what you were trying to do, what happened instead, the property or listing involved when relevant, your device type, screenshots or screen recordings, and any error message you
How do I suggest a feature or improvement?
Last Updated: 09/06/2026Wholster uses customer feedback to help guide product development. Send feature ideas or workflow suggestions through Feedback in the Wholster main menu, the support chat on the Wholster website, or support@wholster.app. The team reviews feedback alongside customer needs, product priorities, technical requirements, and the broader Wholster roadmap. Related help: How do I contact Wholster Support
What is Wholster’s refund policy?
Last Updated: 09/06/2026Refund eligibility depends on the type of purchase and where the purchase was made. Wholster Pro subscriptions If your Pro subscription was purchased through the Apple App Store or Google Play, refund and subscription billing requests are subject to the applicable app-store policies and processes. If you purchased Pro directly through the Wholster website, contact
What are the rules for listing and marketing a property on Wholster?
Last Updated: 09/06/2026Wholster is designed for users who are legally permitted to market the properties or contractual interests they list on the platform. Depending on the situation, that may include owning the property, holding a valid contractual or equitable interest, having authorization from the owner, or acting in another legally permitted capacity. Real estate laws, licensing rules,
Can I use Wholster data for calls, texts, email, or direct mail?
Last Updated: 09/06/2026Wholster provides property, ownership, transaction, and contact information that can be used as part of your real estate research and marketing workflow. How you use that information is your responsibility. Depending on the outreach channel and location, your marketing may be subject to telephone, text-message, email, Do Not Call, automated-messaging, state solicitation, consumer-protection, and real-estate
How does Wholster handle property and contact data?
Last Updated: 09/06/2026Wholster uses available real estate, ownership, transaction, mortgage, and contact data to power property research, lead generation, cash-buyer discovery, and related platform features. Wholster also maintains account and platform information needed to provide the service, such as user profiles, listings, saved activity, offers, messages, contact lists, and subscription information. For details about how Wholster collects,
Where can I find Wholster’s Terms of Service and Privacy Policy?
Last Updated: 09/06/2026Wholster’s current legal policies are available on the Wholster website. These policies govern your use of the platform. If a Help Center article conflicts with an applicable legal agreement or policy, the legal agreement or policy controls. Related help: How does Wholster handle property and contact data? · What is Wholster’s refund policy?